7-Eleven Reviews
Based on 21 customer reviews and online research, 7-eleven.com has a consumer rating of 2.3 out of 5 stars, indicating that most customers are not satisfied with 7-Eleven.
5 Stars(6)
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4 Stars(1)
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2 Stars(1)
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1 Star(13)
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How would you rate 7-Eleven?
Top Reviews
Let Me begin by saying that I paid $20.14 for an order that never even left the 7-11 Store but got marked as “Delivered” by the driver and the Store Manager tells Me to call 7-Now to get a refund which I “tried” to do but never got a refund after calling a handful of times and they even called the 7-11 Store to verify My Order never left got taken out by driver to be delivered but marked the order as “Delivered” so now I am having to wait to open a dispute with My bank which I can only do once the Transaction stops pending and that can take a couple of days. Meanwhile I am out of My $20.14 I needed to reorder the Grocery Items elsewhere and 7-Now won’t refund My money that is owed to Me. ????
I go to this one 7/11 all the time because it is right across from my school and tonight I decided to go get a cold drink after a stressful exams. I walked in and grabbed a drink and I went up to pay, I handed the cashier lady my money and she then literally YELLED AT ME for giving her one less coin than was needed by accident. I was just so astounded by how blatantly rude she was I just grabbed the rest of my money back and walked out. I did nothing to her, I would NEVER be that rude to someone, ESPECIALLY when I am on the job. It really is amazing how people don’t feel ashamed of treating others that way.
Customer Reviews (21)
I recently applied for a Sustainability Manager (middle management) position in the Australian Head Office but was messed around repeatedly throughout a very poor and disheartening recruitment experience. It points at a poor culture with little oversight and really put me off working there or having future dealings with them. Hopefully not the norm.
I would like to give a shoutout to the lady working at Brock 7/11 tonight! (recently found out her name is Lisa) My son went to 7/11 for a $15 Xbox card so he goes to the till to ask of they have any, and couldn't find any cause they must've been sold out, so he says "I guess I'll be leaving now" So the lady at the till asked him what can get for him, and he said I'd like a $15 Xbox card but it looks like you're sold out, so I guess I'll be leaving now. so the lady tells him to get the card he wants and he brings up a $25 one and he's like "I only have $15, I'm disappointed. So the lady told him she'd pay rest of it for him! hope you see this ❤️ thank you ????
The 7-11 that's closest to my home and most convenient continuously charges more than the price that they advertise in the store.
Stop in at 7Eleven and you can take care of all your needs in one place: Gas, Drinks, Snacks and a large variety of fountain drinks. You can also join their rewards club and save some money.
I wish to thank Ms. Morales and Ms. Elena from store 32157 near Lake Underhill - Waterford Lakes, Orlando, FL. These two professionals are kind, caring, and good listeners. Ms. Morales is simply unique. She goes out of her way to assist customers, vendors, and Uber drivers as well. She represents professionalism, dedication, and is able to manage her work while also assisting customers. Ms. Elena is helpful and displays true concern for what she does. Thank you Ms. Morales and Ms. Elena. You are tops! You both provide fantastic service. I will continue visiting your store because of both of you.
The terrible customer service ever experienced, very less employees serve the customers nicely in the whole Sydney. They take ages to open the door early morning, some of them don't open it even or they might be scared. I had an experience last Sunday morning at pendle hill seven eleven
Sydney, the Asian guy didn't open the door even I knocked it. He said I am not opening, otherwise don't touch the door. They don't care about customers much just want to grow their business in every sense.
7eleven on Robert Blvd on Battlefield in Chesapeake VA. Is just crappy.
The customer service is horrible.
The counter tops where you get your coffee are always dirty and nasty.
It's the pits.
Let Me begin by saying that I paid $20.14 for an order that never even left the 7-11 Store but got marked as “Delivered” by the driver and the Store Manager tells Me to call 7-Now to get a refund which I “tried” to do but never got a refund after calling a handful of times and they even called the 7-11 Store to verify My Order never left got taken out by driver to be delivered but marked the order as “Delivered” so now I am having to wait to open a dispute with My bank which I can only do once the Transaction stops pending and that can take a couple of days. Meanwhile I am out of My $20.14 I needed to reorder the Grocery Items elsewhere and 7-Now won’t refund My money that is owed to Me. ????
I go to this one 7/11 all the time because it is right across from my school and tonight I decided to go get a cold drink after a stressful exams. I walked in and grabbed a drink and I went up to pay, I handed the cashier lady my money and she then literally YELLED AT ME for giving her one less coin than was needed by accident. I was just so astounded by how blatantly rude she was I just grabbed the rest of my money back and walked out. I did nothing to her, I would NEVER be that rude to someone, ESPECIALLY when I am on the job. It really is amazing how people don’t feel ashamed of treating others that way.
Applied for a job in Oklahoma City in 1994. Application asked if I had ever filed bankruptcy. Was told by the guy that interviewed me that if I can’t handle my own money that I couldn’t handle theirs. Yes, really!
I’ve been in the stores maybe once or twice. Never cared for them.
I now make over $200K per year.
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